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Before Your Order
After Your Order
Shipping & Delivery
Is it suitable for sensitive skin?
Our formulations are designed to be gentle and well-tolerated, excluding fragrance, denatured alcohol, sulfates, and parabens. However, as individual skin sensitivity varies, we recommend performing a patch test before full application.
We exclude a long list of commonly known irritants and questionable ingredients, including:
❌ Fragrance & Essential Oils Bases– Can cause irritation and allergic reactions
❌ Denatured Alcohol & Drying Alcohols – Strips moisture and disrupts the skin barrier
❌ Sulfates (SLS & SLES) – Harsh surfactants that can over-strip the skin
❌ Parabens – Common preservatives that some individuals prefer to avoid
❌ Formaldehyde-Releasing Preservatives – Known to cause sensitivities over time
❌ High-Percentage AHA/BHAs – Can lead to over-exfoliation and barrier damage
❌ Harsh Physical Exfoliants (Walnut, Apricot Scrubs, Microbeads) – Can cause micro-tears in the skin
❌ Lanolin – Can be comedogenic and irritating for acne-prone skin
❌ Direct Coconut Oil – Known to clog pores for some skin types
❌ Methylisothiazolinone & Methylchloroisothiazolinone – Linked to skin sensitivities
Will it cause breakouts or clog pores?
Our products are free from the common above level 2-5 pore-clogging ingredients in the main base first 50% of ingredients and formulated to be suitable for texture-prone skin.
Who should avoid certain products?
Nut allergies: Avoid Reset Brightening Night Cream.
Mushroom allergies: Avoid Tremella Lotion, Saffron Serum, Copper Peptide Serum, Hero Eye & Nasal Fold Cream.
Severe allergies: Always check full ingredient lists.
Open or broken skin: Avoid actives until skin has healed.
Can I use this if I have skin concerns like rosacea, eczema, or psoriasis?
Our products are not designed to treat medical skin conditions. If you have a diagnosed concern, we always recommend checking with your dermatologist before making changes to your skincare.
That said, if you are seeking something gentle and supportive, the options our clients with sensitive or reactive skin often find most suitable include:
These selections focus on hydration, balance, and barrier support in the gentlest way possible.
Is it fragrance-free?
Yes — all of our products are fragrance-free.
Is there purging?
Only products with resurfacing actives such as AHAs, BHAs, or Vitamin A (retinol) can cause purging. Products without these ingredients will not trigger this response.
Purging happens when underlying congestion or clogged pores are brought to the surface more quickly. If there is nothing sitting underneath the skin, you won’t experience purging.
At Double Bay Cosmeceuticals, the following may cause a temporary purge:
Purging usually appears in the same areas where you normally experience breakouts and settles as your skin adjusts. If irritation appears instead (rash, burning, unusual redness), pause use and reassess, as that is different from purging and use only barrier care non active products like the copper cleanser, saffron serum and trehalose water cream as your base routine.
How long will it take to notice changes?
Visible results are often observed within 3 to 21 days, depending on the concern and product used. In cases of more resistant skin conditions, full results may take up to 12 weeks with consistent application. This timeframe reflects approximately three full skin cycles, positioning our formulations as faster-acting than the majority of conventional skincare actives.
Do I need the full routine, or can I buy one product?
Each product delivers results on its own, but our curated routines are designed to work in harmony—removing the guesswork, eliminating unnecessary layers, and ensuring your skin gets everything it needs for faster, more complete results.
What makes this different from other brands?
Redness-friendly, pore-friendly, and refined for all skin types—our formulas pair actives with intention, mastering the art of skincare. Wherever possible, we choose renewable glass over plastic, so every routine cares for both your skin and the planet.
Do these contain fillers?
No — we use only purposeful ingredients.
Are there any interactions with other actives?
Yes — avoid using benzoyl peroxide with our retinols or Reset Brightening Night Cream.
Also, do not pair Vitamin C with the Copper Peptide Serum.
Do these contain harsh exfoliants or drying alcohols?
No — we exclude them to keep the experience gentle and supportive.
Is this safe for pregnancy or breastfeeding?
We cannot make any claims about products during pregnancy or breastfeeding, as no long-term studies have been conducted. Most health agencies, however, recommend avoiding Vitamin A and salicylic acid, which are present in the following products:
For this stage, we also offer a suitable Bundle, curated with hydration and balance in mind.
Will this interact with my prescription skincare?
If you’re using prescription treatments, we recommend checking with your dermatologist first. Our active products to be mindful of should not be used on the same night as your prescription. Instead, alternate them on different nights:
That said, if you’re seeking a gentle, supportive base, many clients with sensitive or reactive skin often turn to:
As a general best practice, prescription products are usually applied last, after moisturiser, at night—but always confirm with your dermatologist to ensure this routine suits your skin.
Can I mix these with my current products?
Our products integrate easily, but for the most seamless experience we recommend transitioning to a Double Bay routine.
Morning or evening?
Consistency matters most — morning and night.
Will these products pill under makeup?
No—our formulations are designed for compatibility and to create a smooth, refined base for makeup application. The only exception is targeted spot products, such as the Clinical Calming Cream, which are formulated for night use and should not be applied under makeup as it needs to be applied in thick dollops.
Will these product feel heavy on the skin?
No — our products are breathable, and non-greasy.
How much product should I use?
🔹 Cleansers: Use 3-4 pumps for the face, neck, and chest. If wearing makeup, a double cleanse may be needed with the same cleanser. Avoid micellar waters or facial wipes, as they may contribute to clogged pores.
🔹 Serums: Apply 2-4 pumps, pressing gently into the skin.
🔹 Moisturisers: Use half a large grape-sized amount to cover the face, neck, and chest.
⚠ For any active products (e.g., retinol, glysilic peel pads, aha toner), avoid applying to the sensitive high points of the cheeks, inner corner of nose and corners of the mouth to offset potential redness.
📦 Instructions for each product are printed on the bottles. For bundle routines, full instructions can be found on the product page of your order.
How do I know if I’m using my products correctly?
If you're unsure keep to three simple steps: cleanse, serum, and moisturise. Introduce actives 1–4 nights per week and never on consecutive nights. If unsure, use less rather than more.
Can I add more products to my routine later?
Yes. Start simple, then expand once you feel comfortable. Many clients begin with a cleanser, serum, and cream, then add products like Reset Brightening Night Cream, Aha toner, Glysilic Pads or Resilient Pigment Serum as their skin builds tolerance.
How do I use and build my routine then?
Consistency matters—we make it simple:
Extra tips:
How should I adjust my skincare for the seasons?
Your skin’s needs shift with the climate, so adjusting textures and support keeps it balanced year-round.
What if I run out of one product before the others?
Each product has a different lifespan depending on usage. Most bottles last between 4–16 weeks. You can restock individual items, or choose a bundle to refresh your full routine.
Do I still need professional procedures?
Our routines are designed to deliver real results at home, which is why many professional clinics trust and recommend them for their clients. Some find that since starting Double Bay Cosmeceuticals, they don’t need to visit their clinic as often, while others choose to combine our formulas with professional procedures for added benefits. It’s entirely personal—our products are built to support your skin beautifully, wherever you are.
What if I’m travelling?
Our routines are easy to adapt on-the-go. Travel sizes are available, and if you prefer to travel light, focus on your cleanser, one serum, and a cream.
What should I do if I have questions about my routine?
We’re here to help. You can always reach out via live chat or email, and our team will guide you through any adjustments or product pairings.
Shipping Times
From the day your order is sent, delivery usually takes:
How can I track my order?
Once your order is dispatched, you’ll receive an email with tracking details so you can follow its journey to you.
Where do you deliver?
We Deliver Worldwide.
Overall rating: 4.9 / 5 from 569 reviews.
This is the best retinol I have ever used! Two reasons 1) love the way it glides on my face so easily 2) massive changes noticed after 1 week, especially plumper skin and almost perfect skin tone.
I'm excited to start the copper binding serum. My daughter has been using it and has had positive results. I'm looking forward to the same results. My skin feel a lot smoother. The moisturizer is lovely too. Lovely fragrance.
Intense Copper Binding GHK-Cu 5% +Palmitoyl Oligopeptide 0.3% Repair Serum 100ml
I did a lot of research prior to purchasing this product. I have been using for a few weeks now & the serum soaks in beautifully & feels great on my skin. I feel my skin is firmer & plumper. I'm looking forward to seeing more positive changes over time.
Intense Copper Binding GHK-Cu 5% +Palmitoyl Oligopeptide 0.3% Repair Serum 100ml
Fantastic product!!
Intense Copper Binding GHK-Cu 5% +Palmitoyl Oligopeptide 0.3% Repair Serum 100ml
I love this product. I use it daily and nightly
Amazing customer service and great value
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
Loving these products
Good product and packaging will be buying more
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
THis serum is amazing and doesnt clog my pores. Great even tan and lasts about 5 days.
I use it under my eyes and along my neck before bed. The hydration lasts until morning, and my skin feels lifted instead of heavy. It fits seamlessly into my routine and makes me forget about procedures.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I’ve used countless high-end brands, but Double Bay is different. The formulas feel intuitive — like they know where the skin needs support. I haven’t thought about lasers or fillers once in months.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
It’s been three months and the firmness is unreal. I no longer need to hide my neck under scarves or high collars. This is the only line that’s truly made me feel confident bare-faced.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
After long workdays I used to see the stress around my mouth and jawline. Since using this for two months, those signs just… stopped appearing. My skin stays smooth, even through exhaustion.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
My skin used to crave clinic intervention — now it just craves Double Bay. The Hero Lifting Cream replaced half my old skincare shelf. I can’t use anything else anymore.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
Easy to apply notice the difference in firmness only after a few days of using
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
I’ve been using it for about six weeks and my under-eyes look better than they did after my last in-clinic laser. I didn’t expect to get these kinds of results from skincare alone.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I’m a perfectionist with skincare and rarely repurchase anything, but this is my third jar. The texture is like luxury silk, the results are clinical-level. My fine lines haven’t returned. I can’t use anything else.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I’m only in my late twenties but started seeing tech neck lines already. This cream fixed them before they set in. It’s been seven weeks and my neck is smooth and tight — no procedures needed.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I used to avoid close-up photos because of my neck lines. It’s been eight weeks and I don’t think about them anymore. My neck looks lifted, my skin tone is uniform, and my mirror feels kind again.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I really love this product! I definitely see a difference in my redness and overall hydration of my skin.
This is the only skincare line that’s ever been able to clear up my skin. I’ve been using it for three months and my texture, tone, and firmness have completely changed. I’ve stopped chasing new treatments because this feels final.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
After using this for six weeks, my entire lower face feels structured again. My skin doesn’t sag when I smile, and the folds beside my nose are smoother. I can’t see myself using anything other than Double Bay.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I was genuinely shocked after the first month. My neck lines, which used to look deep in morning light, are half as visible now. I apply the cream down to my collarbones every night — it feels indulgent but effective.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
I used this every night for two months and the results speak for themselves — no redness, no flaking, just smooth, tight skin. My dermatologist told me I didn’t need laser anymore.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
After years of over-exfoliation and sun damage, my skin felt thin, like tissue paper that couldn’t hold moisture. This serum gave it density again. I don’t even think about makeup anymore, I just touch my face and it feels resilient. That’s what confidence in a bottle feels like.
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
Only negative feedback is I’m going through it too quickly!
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
The first thing I noticed after using this for three weeks was how my foundation stopped creasing around my nose. My under-eyes looked lifted and bright without concealer. It’s so subtle yet transformative.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
When light hits my skin now it bounces, not shines. The texture is refined, the tone is balanced, and my foundation suddenly looks unnecessary. It’s not glow, it’s clarity.
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
Every product before this chased the surface — dewy, glowy, temporary. Copper peptides feel different. They build underneath. I can feel the structure returning, the firmness around my mouth and jaw. My face doesn’t collapse into the pillow anymore, it holds.
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
I’m a chronic over-worker. Long nights, late screens. I woke up one morning and saw fatigue etched across my face. I started using this nightly and within two weeks the softness came back — not fake plumpness, but actual strength. The kind you only notice when it’s gone.
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
My skin has been sensitive for years and I’ve tried everything — nothing worked long-term. I’ve never used products like this before. The Hero Lifting Cream actually strengthens my skin instead of shocking it. I can’t use anything else now.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
When something works this well, the texture absorbed almost instantly without residue. Feels like my skin finally caught up with my lifestyle.
Simple routine yet powerful transformation. It simplified my routine to just what works—no excess. The transformation feels effortless but powerful.
I was at the point of booking a laser package for my neck lines but wanted to try this first. Eight weeks later the lines are almost invisible. I’ve learned that consistency with Double Bay gives longer-lasting results than any machine.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
It dries gently without dragging, there’s something calming about the way it feels on skin. Highly recommend to anyone who values true quality.
Great product , repeat user , I love it
It doesn’t wow you overnight. It teaches your skin consistency — the kind of change you notice on a random Tuesday when your reflection just looks steady. The tone evens, fine lines blur, everything looks quietly expensive. That’s copper peptides — slow alchemy.
Intense Copper Binding GHK-Cu 5% + Tetrapeptide-7 5% Cellular Repair Serum
I started using this cream during a stressful work period. My skin always shows tension first — deep smile folds, tired eyes. This product softened everything. My face looks calm again, like it finally caught up with me emotionally.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
Had my doubts at first but it simplified everything while giving professional-level results. Feels like an upgrade every man over 30 should try.
I’ve been using Double Bay products exclusively for four months and my skin is the most stable it’s ever been. No breakouts, no irritation, no dullness. The lifting cream fits perfectly into my nightly routine — subtle firming without any heaviness.
Hero Lifting Eye + Nasal fold + Neck Intensive Wrinkle Cream
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Skincare That’s Matched, Not Guessed.
No chance, no chaos—only the right products, precisely aligned with your skin. Streamlined, intuitive, and designed to deliver calm, confident results
Shop with confidence, no guesswork. The right products, in the right order, for you.
Once your order is placed, we’ll have it shipped within 24–48 hours—fast, secure, and beautifully packaged.
Follow your new routine daily, intuitively adjusting to your skin’s needs. Visible changes often start within weeks—consistency is everything.
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