Privacy Policy

Privacy Policy

We collect and use Personal Information from customers, users or visitors of our websites, social medial channels, products or services. The type of Personal Information that we collect and use depends on the type of dealings that you have with us and can include your name, address, telephone number, e-mail address, postal or delivery address, date of birth, billing information (such as credit card and bank account details), proof of identity information and documents, information about the products and services you have ordered or enquired about and your beauty profile. If you would prefer that we do not collect any Personal Information from you, please do not provide us with any such information.

When you submit your Personal Information to us, or by using, browsing or accessing our websites or social media channels, you are giving your consent to the collection, use and disclosure of your Personal Information as set forth in this Privacy Policy.

You have no obligation to provide any information requested by us however, we may not be able to provide you with the products or services you require should the provision of the product or service depend on the collection of that information, including if the collection of that information is required by law.

In some cases, Double Bay Cosmeceuticals may be required to collect sensitive information from you to the extent that it is reasonably necessary for us to better understand and navigate your skin needs. ‘Sensitive information’ is defined in the Privacy Acts and includes health information. Some examples of sensitive information that we may collect include information regarding your medical history (including previous infections, diseases, reactions, and conditions), medications, medical care, health-related reactions, and health-related contraindications. If we do need to collect sensitive information about you, we will only do so with your consent or where we are required to do so by law.